Privacy Policy

Last Updated: 01st May 2026

At Nail Medicine, we are committed to protecting your privacy and handling your personal data with transparency, integrity, and care.

1. Who We Are

Nail Medicine is a UK-based beauty and wellness brand. For the purpose of data protection laws, we are the “data controller” of your personal information.

2. Information We Collect

We may collect and process the following data:

Personal details (name, email address, phone number)
Shipping and billing addresses
Payment information (processed securely via third-party providers)
Purchase history
Website usage data (via cookies and analytics tools)

3. How We Use Your Information

We use your data to:

Process and fulfil your orders
Communicate with you about your purchase
Provide customer support
Improve our website and services
Send marketing communications (only if you opt in)

4. Legal Basis for Processing

Under UK GDPR, we rely on:

Contractual necessity (to fulfil your order)
Legal obligations (e.g. tax records)
Legitimate interests (to improve our services)
Consent (for marketing communications)

5. Sharing Your Information

We only share your data with trusted third parties, including:

Payment processors
Delivery couriers
Website and analytics providers

All third parties are required to respect the security of your data.

6. Data Security

We implement appropriate security measures to protect your personal data from loss, misuse, or unauthorised access.

7. Data Retention

We retain your data only as long as necessary to:

Fulfil the purposes we collected it for
Comply with legal and regulatory requirements

8. Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing
Withdraw consent at any time

To exercise your rights, contact us at support@nailmedicine.com.

9. Cookies

Our website uses cookies to enhance your browsing experience and analyse website traffic. You can manage cookie preferences through your browser settings.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

12. Contact

Email: support@nailmedicine.com
Business Name: Nail Medicine
Location: United Kingdom